World Tech

Scanner driver supporting this software isn’t installed

It’s a big problem often faced by users of the Windows 10 OS, particularly those of the Store edition. For some reason, the apps from the Store can’t be installed on a scanner. There’s a solution. The problem is that the scanner driver supporting this software isn’t installed.

It may sound like a silly question, but have you ever had one of those days when you were in the middle of any task, and then realized that the scanner driver supporting your software wasn’t installed, and couldn’t be installed because of some stupid thing like running out of disk space or not being able to logon to the printer or whatever? Well, the only way to work around this is to hold the power button down for a few seconds to turn the machine off. You might think that’s a little too extreme, but it’s better than having to reboot and suffer the same fate.

Scanner driver supporting this software isn’t installed! The error message at the top of the screen is clear – the scanner driver supporting this software isn’t installed. There’s nothing else you can do in this situation except to restart the computer and hope that the scanner will restart with the installed driver.. Read more about a scanner driver supporting this software is not installed and let us know what you think.This can be a big problem, especially if you need to scan documents frequently, but there are several ways to solve this problem.

What can I do if the scanner driver is not installed?

1. Download latest drivers

  1. Go to the Canon driver download page.
  2. Select Scanner from the device list.
  3. Now select your scanner model.
  4. Click the Download button to retrieve the driver.
  5. After downloading the driver, double click on the installation file to install it.

Message: If the Windows 10 driver is not available, you can use the Windows 7 driver instead.

2. Use special software to update drivers

Downloading drivers manually can sometimes be a tedious task, so it is best to use special driver update software that can do this automatically. In most cases, the current drivers for your PC’s hardware and peripherals are not updated properly by the system. There are important differences between the generic driver and the manufacturer’s driver. Finding the right driver version for each of your hardware components can be tedious. Therefore, an automated wizard can help you find the right drivers and update your system every time, and we recommend DriverFix.Follow these simple steps to safely update your drivers:

  1. Download and install DriverFix.
  2. Start the software.
  3. Wait until all defective drivers are detected.
  4. DriverFix will show you all drivers that have problems and you only need to select the one you want to fix.
  5. Wait until the application has downloaded and installed the latest drivers.
  6. Restart the computer for the changes to take effect.


Make sure the drivers for the components of your PC are working properly without endangering your computer. Denial: This program must be upgraded from the free version to perform specific actions.

3. Use Windows 7 or an older version of thedriver instead.

  1. Go to the Cannon drivers page and search for your device.
  2. When choosing the driver, make sure you choose the driver for Windows 7.
  3. Extract the contents of the .exe file with WinRAR.
  4. Press Windows key + X and select Device Manager from the list.
  5. Find your scanner in the list, right click on it and select Update Driver.
  6. Select Scan my computer for drivers.
  7. Click the Browse button and locate the files you extracted in step 3.
  8. Click Next and the driver should be updated manually.

Many users have reported that this method has helped them resolve the error A scanner driver that supports this software is not installed, so we recommend that you try it as well.

4. Remove driver and driver software

  1. Open the Device Manager.
  2. Locate your device, right click on it and select Uninstall Device.
  3. Select the Remove drivers for this device check box and click Remove.
  4. Now go to the application settings and go to Apps.
  5. Locate and select the scanner software and click Uninstall.
  6. Follow the on-screen instructions to complete the uninstall process.
  7. Press Windows key + R and type %localappdata%. Press Enter or OK.
  8. Go to the Temp folder. Delete all files and folders in this folder.
  9. Go back to the local folder and delete the HP folder. If you are using a different brand of scanner, remove the catalog for that brand.
  10. Restart your computer.

This is one way to solve this problem, but the whole process can be much faster if you use special uninstaller software, like the one mentioned below. ⇒ Get IObit Uninstaller Troubleshooting A scanner driver that supports this software need not be complicated, and in most cases it is simply a driver problem that can be solved with the right driver. It is also important to always back up your drivers. We can only advise you to use the best driver backup software for Windows 10 for this purpose. Have you found a solution to this problem yourself? Tell us what you think in the comments below. Still having problems? Repair them with this tool:

  1. Download this PC recovery tool with excellent reviews on (download starts on this page).
  2. Click on the Start Scan button to scan for Windows issues that may be causing the PC problems.
  3. Click Repair All to fix problems with patented technology (exclusive discount for our readers).

Restoro was downloaded by 0 readers this month.Scanner drivers are the software that allow your scanner to communicate with the rest of your computer. Scan drivers are not updated for every new scanner that comes out, and they may not be compatible with your scanner at all. Installing a scanner driver can be a very tedious process, and if you have forgotten to do it, it may be impossible to make your scanner work.. Read more about a scanner driver supporting this software is not installed code 11 230 0 and let us know what you think.

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